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You're only as good as the tools you have available to do the job. There's no time for breakdowns in the field...or shop, or office. Whether it's a box-end wrench, accounting software, or a full-blown ERP, you need it to do what it's designed for, when you need it. How much money do you lose when your phone is down? When the power goes out? Information technology is a utility just like those services and time not spent on fixing those problems is time available to use for core business functions. |